Please find How-To videos linked here. 

There is! Scroll down to check it out or download a copy here.

NON-BT KEY DOOR OPENING

1. Open app
2. Press View Nearby Properties on bottom of screen
3. Enter serial number in Search field
4. Phone will verify you and code will display
5. Press ENT on box
6. Enter code from phone
7. Press ENT on box
8. Door will open

NON-BT SHACKLE RELEASE

1. Open app
2. Press hamburger menu on top left of screen
3. Press My Lockboxes
4. Press Release Shackle
5. Press Get Shackle Release Code
6. Lockbox should be listed
7. If not listed, enter serial number in Search field
8. Phone will verify you and code will display
9. Press ENT on box to wake it up
10. Press FUNC, 9, FUNC on box
11. Enter code from phone
12. Press ENT on box

When you leave AACAR, your Sentrilock is inactivated. You will need to re-establish the service with your new association. Any lockboxes you own will need to be transferred to your new association.

Sentrilock fees are due on March 1 every year and paid to AACAR.  If invoices are not paid by March 15, a $25 late fee is assessed.

Invoices are posted to your web portal in late January/early February.  You can find your yearly “invoice” and make payment on  the AACAR web portal.

SentriLock Support:  513-618-5800.

AACAR members, can get reciprocity with the following Associations:

• Coastal (Somerset, Wicomico, and Worcester Counties) click here.
• Garrett County click here and here.  Garrett County requires both the application and GCBR rules and regulations forms from applicants.
• Northern Virginia area click here.  Include a copy of your VA license with your request.
• York and Adams County, PA click here. Include a copy of your PA license with your request.
• AACAR members wanting reciprocity with Eastern Panhandle Board of REALTORS®, WV, please send an email request to tonia@aacar.com with your name, NRDS #, and a copy of your WV License.

Email the completed forms to tonia@aacar.com for processing.

Seeking reciprocity with Anne Arundel County?

Association members from:

• Coastal, Garrett County, York and Adams, Co., PA, Northern Virginia, and Eastern Panhandle, WV who want reciprocity with Anne Arundel County click here and fill out the form.  Email form to tonia@aacar.com for processing. 

AACAR does not have reciprocity with Delaware.

The GENI and GENII (silver) REALTORS® lockbox has an internal lithium battery, lithium type 2CR5 battery.  The batteries for the silver boxes are $6.00 each at AACAR.  Do not remove old batteries from a lockbox until you have a replacement in hand.  Also, do not carry unpackaged batteries in your pocket or purse as metal objects could cause a short circuit and thereby cause bodily harm or property damage.

The NXT and NXT Wireless (blue) REALTOR® lockbox have internal lithium batteries.  The batteries for the blue boxes are $6.00 a pair at AACAR.   To replace the batteries in an NXT or NXT Wireless lockbox, you’ll need 2 lithium type CR123A batteries.  A Phillips head screwdriver is needed to remove the battery cover screws.

Note:  If the lockbox shows no signs of activity and you cannot access the key compartment, the battery is dead.  You can use a power paddle to provide a temporary charge to the lockbox and access the battery compartment.  Contact AACAR to obtain a power paddle.

The Bluetooth® (beige) lockbox with an external Power Port has internal lithium batteries.  To replace the batteries in a Bluetooth® lockbox with an external Power Port, you’ll need 2 lithium type CR123A batteries and a battery replacement kit.  The kit and batteries are $16.00 at AACAR and comes with a tool to unscrew the cover.

Please call AACAR for pricing

Please call the AACAR office for pricing.